Privacy & GDPR Policy

What data we store 

The personal data Warm Connections collects from you might include:

  • Contact information (eg name, address, email address, phone number)
  • Information you provide us about your energy bills, income and other financial support/government benefits
  • Information about your property

Access Request and Withdrawing Consent

  • Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. Please contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

How we store and use your data

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we collect information from you automatically through cookies or similar technology.For further information, visit
We use cookies to understand how people use our website.

  • All information is securely held (password protected) and destroyed 3 years after finishing active contact with you
  • We do not share or pass your data on to anyone else except with your permission (eg referrals to Home Energy Scotland)
  • Warm Connections is being funded by the Energy Redress Scheme; they require quarterly reports, and any information passed on will be anonymous
  • We may combine anonymised data for statistical benchmarking purposes to enable comparison across users over time 
  • Warm Connections is part of but does not share your data with Aberfeldy Parish Church. View the church policy 

Privacy policies of other websites

The Warm Connections website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Website cookies – what are they and how do we use them?